Fred Lee and Patient Experience

Mark Behl’s latest post

When it comes to patient experience, few individuals have the same pedigree of Fred Lee. In addition to being Vice President at to major medical centers, he’s also been an integral part of Disney’s Approach to Quality Service for Healthcare. Lee’s eclectic history makes for some marvelous insights on where healthcare is and where healthcare can go. Check out the below video to see what I mean.

 

 

from Mark Behl | Patient Experience http://ift.tt/1Y5lES1

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